People Builders

March 22, 2006

Boomers Leaving a “BIG BLACK Hole” in the Workplace!

Filed under: Articles,News & Info — JP Maroney @ 9:52 am

By JP Maroney

More than 70 million baby boomers will retire over the next 15 years. During that same period, only 40 million new workers will enter the workforce.

You do the math… it’s not going to be pretty!

That workforce shift promises to leave a “Big Black Hole” in the Workplace. It also makes it even more important that companies have a clear strategy for how they plan to consistently and proactively…

  1. Attract great employees that fit the company culture
  2. Keep those employees — engaging them and keeping satisfaction levels high
  3. Develop employees — investing in “human development” and turning out high-performance workers AND leaders

Be sure to join us for the upcoming FREE “Employee Motivation” teleseminar on Tuesday, March 28th. Find out more at: http://www.peoplebuilders.com/go/tele328_2.htm

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March 21, 2006

Employee Motivation TeleSeminar on March 28

Filed under: News & Info — Ryan Healy @ 7:33 am

By: Ryan Healy

Get ready! JP Maroney is about to offer his first-ever teleseminar on the topic of…

“Employee Motivation: The 5 Factors That Drive Performance!”

One Day Only: Tuesday, March 28, 2006

You pick the time you want to attend: 3pm CST or 7:30pm CST

Even though JP is a highly paid public speaker–and published author–he has agreed to do the teleseminar for free. There is no cost for you to attend.

There is only room for 100 people on this free call. Act quickly to reserve your spot…

Register at:

http://www.peoplebuilders.com/go/tele328_2.htm

Are Your Employees Satisfied?

Filed under: News & Info — Ryan Healy @ 4:09 am

By: Ryan Healy

Harris Interactive reports that 41% of Americans are not satisfied with their current job. Thirty-three percent say their current position is a dead end.

Although the statistics are grim, the good news is, there are specific things you can do to change how your employees feel… and how well they perform on the job.

On March 28, JP Maroney will discuss employee motivation and reveal the “The 5 Factors That Drive Employee Performance” on a live teleseminar. The best part is, you can listen in for free.

Stay tuned… I’ll post all the details of how you can participate tomorrow.

Building a Team of Specialists

Filed under: Articles — JP Maroney @ 1:50 am

How Great Leaders Surround Themselves with People in Order to Build a Strong Organization

By: JP Maroney

Great leaders know their personal strengths, and look for people who will offset their personal weaknesses. They surround themselves with people who are strong in areas where they are weak, knowing that in order to build a strong organization, they must build a team of specialists who can excel in their own unique area of expertise. That involves three important steps.
 
Identify Your Own Strengths and Weaknesses

We each have our own areas where we excel, and areas where we struggle. Great leaders know this and admit it. Conventional wisdom has been to try to improve in those areas where we struggle. Great leaders do the opposite. Instead, they identify their personal strengths and weaknesses, and then focus on excelling in the areas where they are strongest, knowing that they can find other people to compensate for their weaknesses.
 
Identify and Recruit People Who Compensate for Your Weaknesses

Once they have identified their strongest and weakest areas, great leaders identify and recruit other people who can compensate for their own personal weaknesses. This is absolutely the fastest way to successfully build a strong organization. Great leaders know the ultimate goal, and then pull together the people who can help them achieve that goal.

Great leaders seem to attract quality people like a magnet. Like seeks out like. Winners seek out winners. Losers seek out losers. Mediocre people seek out mediocre people. Great people seek out great leaders. They want to be part of something exciting. They want to be a part of a positive experience. Great leaders look for those quality people, especially the ones who possess talents in areas where they struggle personally. But they also realize that having great people is not enough.
 
Focus Each Person in an Area Where They Will Excel

Having the right people, and maximize the potential of each individual are two distinctly different things. Great leaders know how to identify where each person best fits in the organization and then allow them to excel in that area. They go beyond the initial job interview, and spend time with each of their people, helping them identify what they do best, what they love to do, and where they can make the greatest contribution to the organization. Great leaders realize that each person has a unique set of knowledge, skills and talents, and they do everything in their power to see that each person’s unique set of strengths is maximized to the fullest in a way that benefits the organization. The leader sees their responsibility as a casting director, placing each person in a role where they will shine.

March 20, 2006

10 Ways To Create Customers For Life!

Filed under: Articles — JP Maroney @ 11:50 pm

By: JP Maroney

1. Never forget the importance of customers. Customers are not an interruption to your work…they are the very reason for your work.

2. Be friendly. Greet customers with a smile.

3. Always look for a way to say, “YES.” If you do not have exactly what they want, ask questions to see if there are alternatives you could suggest.

4. Remember that YOU are the company. The customer is doing business with you.

5. Keep Things Positive. Never argue with a customer.

6. Be genuinely interested in the customer’s needs.

7. Stick with the basics of good business. A friendly, yet business-like approach is your best bet. Avoid off-color jokes, racial references or foul language.

8. Avoid negative comments like: “I don’t know…” or “we can’t do it that way” or “that’s not my job.”

9. Be personal. Remember that the most important thing to a person is their name. Try to remember their name and any other information you feel is important to them.

10. Go the extra mile. Give more than is expected of you.

Get a copy of this card and other great training tools at www.PeopleBuilders.com, or call 1-800-304-5758.

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NOTE: This article is taken from my People Builders employee development system… see http://www.PeopleBuilders.com

March 17, 2006

Bad Attitude Survival Strategy

Filed under: Articles — JP Maroney @ 11:36 pm

5 Practical and Professional Ways for Dealing with the Attitudes of Other People!

By: JP Maroney 

Ever have to deal with people who have a… “Bad Attitude?” These strategies will help you maintain your own peace of mind and continue to operate at peak performance levels.

First, stay calm. Understand that getting upset and frustrated will only make matters worse. By controlling own emotions you can maintain control of the situation.

Second, listen attentively. This allows you to really understand the situation. Is the person upset with you?

Are they upset about something that’s happened? Are they just having a bad day? By listening, you can identify the root of any possible problem so you can better deal with it.

Third, ask questions to clarify any possible misunderstandings. If you don’t understand what the person is trying to say, ask questions to dig deeper.

These questions might include: “What can I do to help resolve this?” or “How do you think we might get through this?” or “What are your ideas for solving this situation?”

These questions will help you learn the other person’s point of view, and will allow them to express their feelings. Many times, all the other person wants is an opportunity to vent their frustrations.

Fourth, learn to displace anger. Understand that you may not be the cause of the problem.

Either the person has a legitimate complaint that needs to be resolved, or they may just be having a bad day. It’s possible that you don’t do anything wrong.

If this is the case, deal with the situation, but don’t allow their negativity to drain your energy and cause you to fall into the trap of acquiring a bad attitude of your own.

Finally, if your job does not require that you interact with this person, avoid them at all costs. In other words, if you don’t have to serve them, and you don’t have to work with them, stay away from them.

This will help you prevent their bad attitude from affecting your own personal performance and peace of mind.

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NOTE: This article is taken from my People Builders employee development system… see http://www.PeopleBuilders.com

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